FREQUENTLY ASKED
Clear answers. No confusion.
ORDERS
Add products to cart, proceed to checkout, and complete payment.
Contact us within 1 hour of placing the order. We'll assist if it hasn't shipped.
You'll receive a tracking link via email once your order ships.
Yes, within 1 hour of placing the order. Contact support immediately.
SHIPPING
2–4 days in metro cities. 3–7 days for other locations.
Currently, we only ship within India.
Free shipping on orders above ₹999. ₹99 for orders below that.
Contact us immediately after placing the order. We'll update it if possible.
RETURNS
Only in case of damage, defect, or wrong item. Requests must be made within 48 hours.
Contact support with your order number and photos of the issue.
5–7 business days after we receive and verify the returned product.
Yes, subject to availability. Contact support for assistance.
PRODUCTS
Yes. All products are tested for quality and safety standards.
Yes. We do not test on animals.
Check the product description for shade guides and recommendations.
Typically 24–36 months from the manufacturing date. Check the packaging for details.
PAYMENTS
Credit/debit cards, UPI, net banking, and Cash on Delivery.
Yes, available at checkout for eligible locations.
Yes. We use industry-standard encryption to protect your data.
Currently, we do not offer installment payment options.
