Shipping policy

SHIPPING POLICY

We deliver across India.

All orders are processed within 24–48 hours after confirmation.

Delivery timelines
– Metro cities: 2–4 business days
– Other locations: 3–7 business days

Once your order is shipped, tracking details will be shared via email or SMS.

Shipping charges
Shipping charges (if applicable) will be displayed at checkout before payment.

Delays
Delivery timelines may be affected due to unforeseen circumstances such as weather conditions, courier delays, or high order volume. While we aim to deliver on time, IMPERA is not responsible for delays beyond our control.

Order accuracy
Please ensure that your shipping address and contact details are correct at the time of placing the order. IMPERA is not responsible for delays or losses due to incorrect information.

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DETAILED SHIPPING TERMS (FOR TRANSPARENCY)

IMPERA COSMETICS processes and ships orders through trusted courier partners across India.

Orders are typically dispatched within 24–48 hours, excluding Sundays and public holidays. Delivery timelines are estimates and may vary depending on location and courier service availability.

Once an order is shipped, it cannot be modified or cancelled.

In case of delivery failure due to incorrect address, unavailability of the recipient, or refusal to accept the order, re-shipping charges may apply.

IMPERA is not liable for delays caused by courier companies, natural disruptions, or external factors beyond our operational control.

For any shipping-related queries, please contact:
support@imperacosmetics.com